All items will be securely packaged and sent Recorded Delivery, within 48 hours of ordering, in the unlikely event of goods being out of stock we will contact you via email. Postage and Packaging is £2.50 per order.
If you are not entirely happy with your order, for what ever reason, we will be happy to refund or exchange the item . Just return the item back to us, unused and in any original packaging within ten days. Please complete the enclosed returns form supplied with your delivery. Please note that we are not responsible for returns postage other than incorrect or faulty items. We cannot be responsible for parcels that fail to reach us and advise our customers to obtain a certificate of posting as proof of postage.
Items returned to us that arrive damaged or lost will not be credited. The delivery charge on the original order will not be refunded.
Goods damaged in transit to you will be replaced at no cost with free delivery. Please inform us of any breakage within three days of receiving the order.
Due to natural stones and shell used in our jewellery natural flaws may be present, and colours may vary from those shown.
As soon as you click the 'go to checkout' button you will be taken to the secure area. This means that any information you enter will be encrypted. Your information will not be sold onto any third parties.